The No.1 Software for Busy Mechanics in Malaysia
BLOGS Running a workshop means managing everything all at once. He’s in a bay. He’s on the phone with a supplier. He’s telling a customer why the car isn’t ready yet. He’s managing three mechanics, a front-counter staff, and cars coming in by 9 AM. Most workshops using ENGARAGE don’t have a dedicated admin. The owner handles the software himself- between jobs, between calls, between everything else. When he opens the app, 30 seconds is being generous. That’s the design constraint we’ve been working under since day one. Not “Is this feature powerful?” but “Can someone figure this out in 30 seconds, in the middle of a busy day?” Every decision in ENGARAGE 2.0 traces back to that question. It Worked. But Working Isn’t the Same as Being Good The previous version of ENGARAGE worked. Workshops digitalized. Data started flowing. That was the goal and we hit it. But as the product grew, complexity crept in the way it always does, one reasonable addition at a time. A new setting here. An extra step in that flow. Features that made sense individually but added up to an interface that required more mental overhead than the people using it could afford. We also learned something that only real usage teaches you. The ideal user has time to explore. The actual user is busy running the workshop, managing staff, and getting cars out the door. So, when we scoped the rebuild, the core thought process behind it was ‘Just because something works, doesn’t mean it cannot be improved’ And that principle doesn’t expire with this release. It stays constant. The Decisions That Came Out of That Question https://engarage.io/wp-content/uploads/2025/07/ENGARAGE-2.0-3.mp4 We kept the old interface alive on purpose Forcing every user onto the new UI on day one would have been the technically cleaner choice. One codebase, one experience, done. We did not do that. ENGARAGE 2.0 ships with a New Look / Classic toggle, every user can stay on the familiar interface for these first six months, post release and move to the new one when they’re ready. The choice is remembered. No flash, no reset. This cost us engineering time. It was worth it. The fastest way to destroy trust with a user who has no time to relearn things is to force them to relearn things. Beyond feature completeness We stopped asking what information we could put on the dashboard and started asking what information someone needs when they open it. For an instance, the Attendance module now shows status in plain language. Not a code, not a color. “+19m late.” Someone who glances at a screen for four seconds knows exactly what’s happening. https://engarage.io/wp-content/uploads/2025/07/Attendance-_-ENGARAGE-by-POMEN-Google-Chro-2026-08-10-17-32-15_1.mp4 These are small things, but they add up. We built undo before we built anything else new If we’re being direct, the reverse and delete flows were the least glamorous part of this rebuild. They don’t appear in any marketing headline. They don’t screenshot well. They might be the most vital upgrade we shipped. Before ENGARAGE 2.0, a mistake in a work order, advancing it a stage too early, invoicing before the job was done, required a workaround. Sometimes a support call. Sometimes data that couldn’t be recovered cleanly. For someone who has no time, a mistake that costs 20 minutes of firefighting is not just an inconvenience. It’s a reason to stop trusting the software. Now every core transaction flow- work orders, invoices, quotations, purchase orders – has a proper reverse path. Step it back one stage at a time. The system cleans up what needs to be cleaned up. Inventory corrects itself. The audit trail stays intact. Corrections are not edge cases. They’re Tuesday. Mechanic AI : The Same Principle, Taken Further Instead of navigating to the inventory module, finding the search bar, filtering by category, checking the result, you ask. “How many stocks of 195/65 R15 tires we have now?” You get the quantity, the price, the bin location, and a low-stock flag if it applies. One line. 4 seconds. https://engarage.io/wp-content/uploads/2025/07/Attendance-_-ENGARAGE-by-POMEN-Google-Chro-2026-08-10-17-32-15_1.mp4 Another example: instead of pulling up the Reports tab, selecting a date range, choosing a report type, you ask. “What were our top five services last month?” You get the answer in plain language, with the numbers. For write actions – adjusting stock, creating a catalogue item, Mechanic AI walks you through a confirmation step before anything changes. It respects user permissions. It doesn’t act without asking first. We built it this way because the people using this software are not power users who want to explore. They want the answer. They want to get back to the bay. What We’re Building Every release is also a question. The in-app guided tour is available as soon as you sign in. The analytics hub – seven tabs, rebuilt from scratch – is genuinely powerful. We’ll be watching which ones get used and which ones don’t and cutting accordingly. More features is not the goal. The right features, surfaced at the right moment, is the goal. Mechanic AI is live and fully shipped and this is just the beginning. There’s a roadmap of new capabilities coming, and we’ll be introducing them progressively. What you’re using today is the foundation, what’s coming will build on it. Who This Is Really For There are between 15,000 and 20,000 independent workshops in Malaysia. Most are still running on paper or Excel at best. The ones who’ve tried software often found it took more time to manage than it saved because it was built for a different kind of user. We’re building something that works for the actual user. The one who has cars to fix, jobs to track, and a workshop to run. And that changes how you build. Every decision in this release traces back to the same fundamental. “Just because something works doesn’t mean it cannot be improved” ENGARAGE 2.0 is now live. If you’re already using ENGARAGE, we’d love for you to explore what’s changed. Register to ENGARAGE Here
ENGARAGE’s Growth Fueled by VentureTECH
BLOGS ENGARAGE’s Growth Fueled by VentureTECH’s Investment in POMEN Syed Zulhilmi Tuan Sharif (Third from Right), Nazmi Najib (Second from Right) Syed Zulhilmi Tuan Sharif (Third from Right), Nazmi Najib (Second from Right) POMEN has reached an exciting milestone with a strategic investment from VentureTECH, marking a pivotal step in driving the digital transformation of asset maintenance and workforce management. This investment reinforces our commitment to innovation and scalability, particularly through ENGARAGE, POMEN’s flagship automotive digital platform. With this investment, ENGARAGE is set to enhance its platform capabilities, enabling better connectivity between workshops, technicians, and car owners. The boost in funding allows us to: Enhance digital tools – Streamlining workshop operations through automated workflows, real-time job tracking, and technician performance monitoring. Expand market reach – Accelerating the adoption of ENGARAGE among workshops across Malaysia and beyond. Integrate emerging technologies – Leveraging AI-driven insights to optimize fleet maintenance and improve service efficiency. As the automotive industry rapidly shifts towards digitalization, ENGARAGE stands at the forefront of this transformation. This investment supports our mission to empower workshops with smarter, more efficient solutions, making service management seamless and data-driven. We are grateful for the trust and support from VentureTECH and our stakeholders. This is just the beginning of an exciting journey, as we continue to revolutionize the way workshops operate. Here’s to ‘Seamless Solutions, Smarter Operations’ with ENGARAGE! Read more full articles here – Digital News Asia , BERNAMA (English), BERNAMA (Bahasa Malaysia), Dagang News, TN Global, TECHINASIA MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
NGV Transition Powered by POMEN
BUSINESS UPDATE NGV Transition Powered by POMEN Seamless Shifts with ENGARAGE : NGV Transition Made Easy In light of the recent government decision to phase out Natural Gas Vehicles (NGVs) by July 1st 2025, ENGARAGE by POMEN in collaboration with Petronas NGV Sdn. Bhd. will be instrumental in managing the NGV dismantling and transition to petrol, diesel or any other vehicles. With over 44,000 NGV vehicles needing safe and systematic dismantling, accurate tracking, and streamlined operations, how do we ensure a smooth transition process through and through? As of now, ENGARAGE has over 70+ workshop partners recruited across the nation that are trained and specifically skilled with NGVs dismantling techniques. This is to ensure that each vehicle conversion meets stringent safety and quality standards for this project. On top of that, the government has introduced a ‘Transition Assistance Package for NGV Vehicles’, comprising of up to three types of ‘Assistance Package’, including a RM3,000 voucher to help offset and ease the conversion costs for NGV taxis and fully-natural gas fueled vehicles. Through ENGARAGE, each step of the process is tracked, giving vehicle owners peace of mind with real-time visibility on the progress of their vehicle’s transition. According to POMEN’s Chief Executive Officer (CEO), Syed Zulhilmi Tuan Sharif, “POMEN serves as the technology enabler throughout the entire process.” With ENGARAGE, workshops can efficiently: Register and track NGV dismantling operations Schedule and monitor technician assignments Document each phase of the conversion process digitally As Malaysia’s automotive ecosystem adapts to new regulations, we are privileged to provide the backbone of support to ensure a safe, structured, and efficient transition through ENGARAGE. SIGN UP ENGARAGE FOR FREE MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
POMEN App Strategic Shift : Thank You for Your Support
business update POMEN App Strategic Shift – Effective 1st of January 2025 As part of our ongoing efforts to provide specialized solutions for the automotive service industry, we want to share an important update regarding the POMEN app. As we continue to evolve and enhance our services, we are shifting our focus from Business-to-Consumer (B2C) to Business-to-Business (B2B). Hence, moving forward, the POMEN app will exclusively serve workshop and business owners. Despite the fact that the POMEN app is no longer available to the general public, our commitment to benefit the end users remains steadfast. By equipping workshops and business owners with necessary tools and knowledge, efficiency and productivity will increase, simultaneously being able to provide better service for the consumers. This strategic move ensures that the entire automotive service experience is elevated, benefiting everyone involved. All in all, we want to extend our heartfelt gratitude to everyone who has supported the POMEN app throughout its journey. Your immense support and trust have been a great catalyst to where we are today and for that we are incredibly grateful. Again, thank you for your unwavering support and understanding. Your contributions have been instrumental in helping us reach this new milestone. For more updates and to see how we’re continuing to innovate, stay tuned to our platforms. SIGN UP ENGARAGE FOR FREE MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
Leading the Change: Innovative Solutions for Workshop Management
BLOGS Exclusive on Astro Awani :Innovative Solutions for Workshop Management https://youtu.be/yKj3sFtW_c0?feature=shared In a recent Malaysian News Channel TV broadcast, Astro Awani, Syed Zulhilmi Tuan Sharif, the visionary Co-Founder & CEO of POMEN, shared elaborative insights into POMEN’s flagship product, ENGARAGE.io’s modus operandi and tapped into its future goals in the automotive service industry. Collaborating with over 1,000 workshops over the past year, ENGARAGE.io has seized the opportunity to develop a comprehensive application to streamline operations for both workshop owners and customers given their innovative thinking. From Pen and Paper to Digital Efficiency Traditional workshop management often relies on pen and paper, leading to lost information and inefficiencies. ENGARAGE.io’s digital platform addresses these issues by ensuring that information is stored securely and can be accessed anytime. This shift not only reduces errors but also enhances overall productivity and cost-effectiveness GET FREE E-BOOK Want FREE Marketing Tips for your Workshop? We’ll send it right to your inbox! Get our free e-book on marketing tips for auto repair workshop. Available in English & Bahasa Malaysia. Get FREE E-Book Now How ENGARAGE.io Helps Workshops ENGARAGE.io offers a suite of tools designed to improve workshop management: Invoices: Simplified digital invoicing to ensure compliance with LHDN e-invoice requirements.Attendance Tracking : Tools for employers to monitor employees attendance efficientlyLive Booking: Customers can book services in real-time, ensuring smooth schedulingSpare Parts Management: Easy tracking and ordering of spare parts Unique Selling Propositions (UPS) ENGARAGE.io stands out with its unique features: Digital Job Sheets: Keep track of service updates in real-time.Multibranch Control: Manage multiple workshop locations from a single mobile app, saving time and increasing productivity Ensuring End-to-End Efficiency From booking to payment, ENGARAGE.io ensures a seamless workflow: Booking Form: Simplifies the scheduling processNotifications: Customers receive updates throughout the serviceSmooth Payment: Integrated payment solutions enhance the customer experience ENGARAGE.io’s long-term goal is to expand globally and transform at least 20% of Malaysia’s 40,000 workshops. ENGARAGE.io aims to ensure the public have easy access to regular maintenance for Malaysians, hence safer vehicles and more efficient workshop operations. ENGARAGE.io’s commitment to innovation by digitizing workshop management was further highlighted by Syed Zulhilmi Tuan Sharif, Co-Founder & CEO of POMEN. . As the company continues to grow, it remains dedicated to boost efficiency of workshop management on top of ensuring safer vehicles for everyone. For more in depth information, visit ENGARAGE.io’s website and stay in the loop in our latest developments by following our social media platforms. Try ENGARAGE Today! MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
