Bengkel Anda Lebih Gempak Dengan ENGARAGE!
BLOGS Penat uruskan bengkel kereta sampai tak cukup tangan? Tak penat kalau pakai ENGARAGE! Tingkatkan produktiviti & uruskan tenaga pekerja dengan lebih cekap apabila anda bertukar kepada sistem ENGARAGE. Ianya sebuah sistem yang mencakupi pelbagai aspek seperti menguruskan temujanji servis kereta & pemasaran digital. Selain dari itu, ENGARAGE juga menyediakan segala keperluan pengurusan bengkel dalam satu sistem untuk anda. Apa Itu ENGARAGE? Sebuah sistem yang baru sahaja dilancarkan di Malaysia, ENGARAGE membantu anda dari segi mengurus & mengawal operasi harian di dalam bengkel kereta anda. Ianya meliputi pelbagai aspek seperti pengagihan tugas, pengurusan masa, & pemantauan prestasi mekanik yang boleh meningkatkan produktiviti. ENGARAGE juga boleh membantu dalam pengurusan inventori & analisis jualan, sekaligus menjadikan operasi bengkel kereta anda lebih teratur. Kenapa Anda Perlu Guna ENGARAGE? 1. Buku Log Membebankan Ucapkan selamat tinggal kepada buku log yang melecehkan & simpanan rekod yang senang pudar! Dengan menggunakan ENGARAGE, anda boleh semak segala rekod lampau bengkel anda sepantas kilat. Semak jumlah jualan semasa, produktiviti mekanik, atau maklumat pelanggan dengan mudah tanpa perlu merujuk kertas kerja & buku log lama bila anda pakai ENGARAGE. Di dalam dunia yang serba pantas, pelanggan anda juga mahukan kepantasan. Buku log & catitan tangan akan melambatkan gerak kerja anda. Bertukarlah ke ENGARAGE hari ini untuk elak sebarang kelewatan. 2. Sistem Pemfailan Mengelirukan Anda runsing dengan sistem pemfailan bengkel yang rumit? ENGARAGE boleh membantu anda dalam pengurusan temujanji & inventori. Anda hanya perlukan laptop atau telefon pintar! Jangan risau, anda tak perlu jadi pakar IT untuk menggunakannya. ENGARAGE mudah difahami & dikendali oleh sesiapa sahaja kerana ia mempunyai tampilan yang mengikuti langkah-langkah yang logik. GET FREE E-BOOK Want FREE Marketing Tips for your Workshop? We’ll send it right to your inbox! Get our free e-book on marketing tips for auto repair workshop. Available in English & Bahasa Malaysia. Get FREE E-Book Now Tingkatkan Kepuasan Pelanggan Perkara yang sering bermain dalam minda pemilik bengkel adalah cara untuk menawan hati pelanggan baru & lama. Langkah terbaik adalah dengan berhubung secara langsung dengan mereka melalui SMS & emel promosi. Melalui ENGARAGE, anda boleh hantar peringatan terus ke pelanggan. Ingatkan pelanggan anda tentang penyelenggaraan kenderaan mereka yang akan datang & juga promosi terkini bengkel anda dengan alat pemasaran yang sudah tersedia ada di dalam ENGARAGE. Teruja nak guna ENGARAGE? Sistem ini memiliki semua yang anda perlukan untuk pengurusan aktiviti harian di bengkel kereta anda. Anda pengguna aplikasi POMEN For Workshop atau POMEN Smart Workshop? Anda boleh teruskan login menggunakan nama pengguna dan kata laluan akaun POMEN For Workshop atau POMEN Smart Workshop anda. Jom, cuba ENGARAGE sekarang! Cuba ENGARAGE Sekarang! MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
Tips To Improve Customer Service for Your Workshop
BLOGS Schedule Appointment Schedule appointments will deliver your auto repair shop a continuous and consistent flow of customers. This will be a correct solution for how to grow auto repair business. Although they each come in with a different request spending time to understand and diagnose the issue is important as it will decide the priority of each job. If you streamline every job that you have at hand, it will deliver you effectiveness in your workshop so you can focus on getting the cars back on the road safely. Customize the Communication A personalized experience is a good experience, that builds a report and build up your customer loyalty. With customer expectations raised in this digital world it’s now more important than ever before to go above and beyond. Leave an impression with them by showing your customers that you not only remember their name, but their vehicle as well. Having the capacity to access their vehicle’s history, see previous direction, and more puts you in control and shows the customer you vested interest in them as well as their business. Correct and up to date vehicle information from appointments booking to vehicle inspection reports set you apart and demonstrates that the customer is more than just a transaction, they are part of your family. GET FREE E-BOOK Want FREE Marketing Tips for your Workshop? We’ll send it right to your inbox! Get our free e-book on marketing tips for auto repair workshop. Available in English & Bahasa Malaysia. Get FREE E-Book Now Enlighten Your Customers Education is a vital part of the customer experience, when a maintenance service is completed, there is not a lot of customer education required however when it comes to repairs customers want to know the “Why” it need replacing or fixing. It’s one thing to tell a customer’s what’s wrong with their vehicle, but it’s a whole other thing to have them truly understand what you found and what you recommend. If you are confused about how to attract customers auto repair, then educating them is going to be a great idea. With digital inspections, you can show them the video or photos therefore you are allowing the customer and enabling them to be that much more knowledgeable about their vehicle. You can create digital inspection reports by using ENGARAGE. This education builds trust in your shop and removes the notion that you are being ripped off, which leads to an overall better customer experience. Using a workshop management system like ENGARAGE is the easiest step to capture and create a close relationship with your customers. With the CRM function created in POMEN Smart Workshop, it will help you divide the customer group you want. You can also blast SMS or email about your workshop promotion or any announcement from your workshop. In addition, you can also send SMS or email to your customer personally to wish them happy birthday for example and offer them some promotions from your workshop. By using workshop management system like ENGARAGE, your car workshop can improve customer attendance and retention. Try ENGARAGE for FREE now! MANAGE YOUR WORKSHOP ON THE GO Download ENGARAGE App Now! Your inventory is updated with every work order completed so you can track every spare part movements, reducing risk of lost stock & service disruption. Back to Blogs
